Apology for Unexpected Server Disruptions

Updated: Sep 12, 2019


GGNetwork would like to sincerely apologize for the unexpected server disruptions that occurred at around 13:00 GMT on August 13, 2018, due to 3rd party DDoS attacks.

This resulted in halted play at certain Cash Game Tables for several minutes, greatly inconveniencing, and causing confusion for many of our players. Fortunately, our Server Shield Taskforce was able preserve the integrity of our Tournament Tables, while swiftly thwarting the attacks, keeping disruptions to a minimum. We will take this opportunity to further improve our protocols and safeguards in order to minimize future risks.

We thank our players for their unrelenting patience and understanding in the face of these difficulties. For further communications regarding yesterday's events, please direct any queries to our Customer Portal at https://ggnetwork.readyto.help/home, and we will do our best to respond in a timely manner.

#NetworkIssue #System

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